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- Map
- Customs
- Documents Needed
- Restricted Goods
- Packing Advice
- Shipment Protection
- National Holidays
- FAQs
Customs Advice
The importation of certain products into a country is restricted in order to protect the economy and
safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has
regulatory authority.
We provide a shipping service only and Customs at the parcel's destination will determine whether any
charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the
discretion of local customs or governmental organisations and are out of our control.
If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs)
or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be
billed to the sender.
Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping
protection cover has been purchased.
Majority of parcels can be delivered door to door, once it has cleared customs at destination. However,
some countries have a door to airport service only. In those countries, the recipients may have to
present themselves to either Customs or the local courier's office to take possession of their
consignment.
We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules
can and do frequently change without prior notice or recourse.
World Customs Organisation
http://www.wcoomd.org/en/about-us/wco-members/customs-websites.aspx
Economic Operator Registration and Identification (EORI)
It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number
if they are VAT registered.
If you have any queries regarding the EORI application process then please visit the
HMRC
website.
Documents Needed
After you have paid for a shipping service to Russia, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to Russia is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to Russia, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
National Holidays
- 01/01/2024 - New year's day
- 02/01/2024 - 2nd new year's day holiday
- 07/01/2024 - Russian orthodox christmas
- 14/01/2024 - New year (orthodox)
- 16/01/2024 - Russian winter festival
- 25/01/2024 - St. tatiana day (beginning of winter holiday)
- 23/02/2024 - Defender of the fatherland day
- 01/01/1970 - International women's day
- 12/04/2024 - Cosmonaut's day
- 01/05/2024 - Labor day
- 02/05/2024 - 2nd day of labor
- 09/05/2024 - Victory day
- 16/05/2024 - Red hill holiday
- 06/06/2024 - Pushkin's birthday
- 12/06/2024 - Russia day
- 21/06/2024 - White nights festival begins (to mid july)
- 14/08/2024 - Honey spas
- 19/08/2024 - Day of the failed august, 1991 coup
- 22/08/2024 - National flag day
- 29/08/2024 - Nut spas
- 08/09/2024 - Siege of leningrad day
- 19/09/2024 - Moscow day
- 04/11/2024 - Unity day
- 07/11/2024 - Accord & reconciliation day
- 10/11/2024 - Militsiya (police) day
- 12/12/2024 - Constitution day (or russian independence day)
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
Our customers know that when they use RapidParcel.com to arrange a package delivery to Russia they are using a company they can trust, a company with integrity. We have made it our mission to provide good honest service that you can count on and we do everything we can to offer you the best advice at all times.
The best prices, service and choice on RapidParcel.com
Whether your parcel is going to Moscow or St Petersburg, Yekaterinburg or Novosibirsk, you’ll find the best deal possible on RapidParcel.com. Our simple to use website allows you to directly compare what the leading courier partners we work with are offering, and allows you to make an informed decision on which courier to choose for your shipment.
With years of experience in the industry we know that to take a responsible stance is the only way to go.
Peace of mind with shipment protection
To keep in line with our conscientious approach to shipping, one of the facilities customers can take advantage of is our shipment protection package. Our standard parcel delivery service already contains a minimal amount of coverage free of charge, but if what you are sending is worth a little more then you should certainly consider the additional shipment protection that we have to offer. Designed by specialists in this area, our shipment protection package is one of the finest on the market, but because we have secured an excellent rate for this facility you get all the peace of mind you need at a surprisingly low rate.
When you visit our site you will see that we are focused on the needs of our customers. So when you’re shipping to Russia you will find the right courier, at the right price, with the right shipment protection at RapidParcel.com.
At RapidParcel.com we always put our customers first, from the quick and easy booking process to the use of only the finest couriers in the world to deliver for us and the most discounted rates found anywhere. When sending your next parcel delivery to Russia think Rapid Parcel.
