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- Map
- Customs
- Documents Needed
- Restricted Goods
- Packing Advice
- Shipment Protection
- National Holidays
- FAQs
Customs Advice
The importation of certain products into a country is restricted in order to protect the economy and
safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has
regulatory authority.
We provide a shipping service only and Customs at the parcel's destination will determine whether any
charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the
discretion of local customs or governmental organisations and are out of our control.
If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs)
or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be
billed to the sender.
Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping
protection cover has been purchased.
Majority of parcels can be delivered door to door, once it has cleared customs at destination. However,
some countries have a door to airport service only. In those countries, the recipients may have to
present themselves to either Customs or the local courier's office to take possession of their
consignment.
We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules
can and do frequently change without prior notice or recourse.
World Customs Organisation
http://www.wcoomd.org/en/about-us/wco-members/customs-websites.aspx
Economic Operator Registration and Identification (EORI)
It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number
if they are VAT registered.
If you have any queries regarding the EORI application process then please visit the
HMRC
website.
Documents Needed
After you have paid for a shipping service to Russia, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to Russia is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to Russia, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
National Holidays
- 01/01/2024 - New year's day
- 02/01/2024 - 2nd new year's day holiday
- 07/01/2024 - Russian orthodox christmas
- 14/01/2024 - New year (orthodox)
- 16/01/2024 - Russian winter festival
- 25/01/2024 - St. tatiana day (beginning of winter holiday)
- 23/02/2024 - Defender of the fatherland day
- 01/01/1970 - International women's day
- 12/04/2024 - Cosmonaut's day
- 01/05/2024 - Labor day
- 02/05/2024 - 2nd day of labor
- 09/05/2024 - Victory day
- 16/05/2024 - Red hill holiday
- 06/06/2024 - Pushkin's birthday
- 12/06/2024 - Russia day
- 21/06/2024 - White nights festival begins (to mid july)
- 14/08/2024 - Honey spas
- 19/08/2024 - Day of the failed august, 1991 coup
- 22/08/2024 - National flag day
- 29/08/2024 - Nut spas
- 08/09/2024 - Siege of leningrad day
- 19/09/2024 - Moscow day
- 04/11/2024 - Unity day
- 07/11/2024 - Accord & reconciliation day
- 10/11/2024 - Militsiya (police) day
- 12/12/2024 - Constitution day (or russian independence day)
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
Peace of mind that your Novosibirsk parcel delivery is fully protected
At RapidParcel.com we realise that each and every package we handle is precious to the person sending it, and we don’t let the fact that we handle thousands a day get in the way of treating each one with an individual level of excellence that’s second to none. If have anything to send to Novosibirsk and you want to be certain it will be covered every step of the way, then take advantage of the shipment protection offered by RapidParcel.com.
We pride ourselves on the fact that every single part of your experience when arranging a Novosibirsk parcel delivery will be of the highest quality possible. Our website is designed for ease of use and to speed up the entire booking process. The couriers with whom we work are ones you’ll recognise immediately and know you can trust. We’ve been working with them for over two decades and in that time we’ve built up relationships based on mutual trust. They trust us to instruct our customers how to pack their shipments properly and what can and cannot be sent by courier when shipping to Novosibirsk, and we trust them to handle each of our deliveries with respect and care.
Shipment protection that goes further
For further piece of mind we’ve developed one of the finest shipment protection covers on the market. In order to protect your Novosibirsk parcel delivery against every eventuality we have teamed up with Pound Gates, one of the leading specialists in the field. Like us, Pound Gates have over 20 years experience, as well as being ISO accredited and listed as an approved cover holder at Lloyd’s. As is the case with our couriers, we only work with the very best, providing you with cover from one of the shipping industries leading insurers.
You might expect this level of shipment protection to come at a premium price but, in fact, nothing could be further from the truth. Our size and the sheer number of packages we handle every day has meant that it has been possible for us to negotiate the very best rates for this protection, whilst simultaneously ensuring it is of the highest quality and tightly focused on our customers’ needs. This means the package you’re shipping to Novosibirsk will receive the best possible cover at an easily affordable rate.
And it’s not just shipment protection that we have ensured you will gain the most value for money from as we have negotiated some of the best discounted rates on the market for you from our trusted carriers. Our buying power and lengthy working relationships with them have placed us in a rather unique negotiating position that you can take advantage of today.
Obviously, whether you’re planning a Novosibirsk package delivery, or one to Yekaterinburg or St Petersburg, we hope and expect that your experience of booking through RapidParcel.com will go completely smoothly. However, in the event that things don’t go according to plan, we want you to know that your precious cargo is covered to the fullest possible extent when you take out our shipment protection, offering you the kind of reassurance that can only be gained from working alongside the very best in the business.
The only thing you’ll then have to do is to pick the courier that offers you the best deal on your shipping to Novosibirsk.
