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Customs
Except personal effects, all shipments must be manifested to company name and not to individual. Some shipments transit Hong Kong and are subject to Hong Kong Customs restrictions.
Duties, tax and VAT may be applicable to shipments of returning faulty or unwanted items to the manufacturer.
All shipments, except documents and personal effects, will require an Importer Customs Registration Code (a 10-digit customs code) to be provided for customs declaration.
Before sending your parcel to China, please make sure that none of the items in your parcels contravene the restrictions imposed by customs at destination.
Customs website: http://english.customs.gov.cn/
Documents Needed
After you have paid for a shipping service to China, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to China is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to China, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
National Holidays
- 04/04/2024 - qing ming jie
- 06/04/2024 - Qing ming jie
- 29/04/2024 - Labour day
- 30/04/2024 - Labour day
- 01/05/2024 - Labor day / may day
- 10/06/2024 - Dragon boat festival
- 11/06/2024 - Dragon boat festival
- 12/06/2024 - Dragon boat festival
- 19/09/2024 - Mid-autumn festival
- 20/09/2024 - Mid-autumn festival
- 21/09/2024 - Mid-autumn festival
- 01/10/2024 - National day
- 02/10/2024 - National day golden week holiday
- 03/10/2024 - National day golden week holiday
- 04/10/2024 - National day golden week holiday
- 05/10/2024 - National day golden week holiday
- 06/10/2024 - National day golden week holiday
- 07/10/2024 - National day golden week holiday
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
If you’re looking to send a parcel delivery to China then you’ve come to the right place. RapidParcel.com is a world-class courier comparison and booking service that offers the best prices, the fastest delivery and a range of choices to individual and business customers throughout the UK who are looking to send their packages overseas.
If you send a lot of business files, packages and paperwork to China every week, wouldn’t it be great if there was someone who could answer any questions you might have, help you to find the most cost-effective carrier and determine the most appropriate service for you?
A dedicated customer support agent with every business account
At RapidParcel.com each client who opens a business account will have the added benefit of a dedicated customer support agent supplied to them. You’ll have their name and a direct dial phone number so your agent can answer any queries you might have. Whether it’s a quick enquiry regarding a specific delivery location in Wuhan or assistance with booking multiple items to arrive in Shanghai as quickly as possible, our highly trained agents are there for you – making shipping to China as easy as can be.
Our dedicated agents aren’t the only thing that makes RapidParcel.com the go-to website for all things your business might need to courier. Decades of experience means we have been able to combine market leaders within the shipping industry with booking simplicity and first-class customer service on our website. And because we only compare the best, that is exactly what you get – the best prices, the best delivery times and, above all, the best service for your package delivery to China.
Booking a courier through RapidParcel.com couldn’t be easier. Just six simple steps to complete to take to arrange your collection and a whole suite of options for making your interaction with our service that much easier, quicker and more satisfying. You can do it all yourself or, if you have a business account, call upon your dedicated customer support agent to help you book that all important corporate package you’re shipping to China.
