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- Packing Advice
- Shipment Protection
- National Holidays
- FAQs
Customs Advice
The importation of certain products into a country is restricted in order to protect the economy and
safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has
regulatory authority.
We provide a shipping service only and Customs at the parcel's destination will determine whether any
charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the
discretion of local customs or governmental organisations and are out of our control.
If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs)
or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be
billed to the sender.
Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping
protection cover has been purchased.
Majority of parcels can be delivered door to door, once it has cleared customs at destination. However,
some countries have a door to airport service only. In those countries, the recipients may have to
present themselves to either Customs or the local courier's office to take possession of their
consignment.
We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules
can and do frequently change without prior notice or recourse.
World Customs Organisation
http://www.wcoomd.org/en/about-us/wco-members/customs-websites.aspx
Economic Operator Registration and Identification (EORI)
It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number
if they are VAT registered.
If you have any queries regarding the EORI application process then please visit the
HMRC
website.
Documents Needed
After you have paid for a shipping service to Malaysia, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to Malaysia is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to Malaysia, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
National Holidays
- 01/01/2024 - New year's day
- 01/02/2024 - Federal territory day
- 21/03/2024 - Anniversary of installation of sultan of terengganu
- 30/03/2024 - Birthday of sultan of kelantan
- 08/04/2024 - Birthday of the sultan of johor
- 15/04/2024 - Declaration of melaka as a historic state
- 19/04/2024 - Birthday of the sultan of perak
- 29/04/2024 - Birthday of sultan of terengganu
- 01/05/2024 - Labor day
- 07/05/2024 - Hari hol pahang
- 30/05/2024 - Harvest festival
- 01/06/2024 - Dayak festival
- 19/07/2024 - Birthday of yand di-pertuan besar of ng sembilan
- 31/08/2024 - National day
- 16/09/2024 - Malaysia day
- 25/12/2024 - Christmas day
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
You've just returned from a once-in-a-lifetime holiday touring Malaysia and you'd like to say a great big thank you to the people who helped make it such a wonderful experience - friends who gave you a bed for the night, total strangers who stepped up and helped out when your wallet was lost, or the proprietor of a small hotel who went far beyond the call of duty to make sure your stay there was as enjoyable as it could be. You could just say it via your Facebook status or tweet your gratitude in 140 characters, but you realise that nothing makes it clear exactly how grateful you are quite like a gift handed over in person. So, if you want to say thank you by sending a gift to Malaysia, a parcel delivery to Subang Jaya, a package delivery to Kula Lumpur or some special to Klang, then RapidParcel.com is the very best place to start looking.
Let's just suppose that your old school friend who now lives out in Klang gave you free bed and board for the week and you've chosen to send him a parcel delivery to Klang with some bits and pieces from the homeland to say thank you. It could well be the first time you've arranged shipping to Klang, or anywhere overseas, and so you're naturally not necessarily fully confident of how to go about doing so. That's why our courier comparison website is the best place to come.
We've already done what may be the trickiest bit; we've chosen the very best couriers available to deal with your Klang parcel delivery so that you don't need to go to the effort of comparing and contrasting numerous companies before finally picking one you can really only hope you're able to trust with your Klang package delivery. We've worked with our courier partners for years, so we know for certain that your Klang shipping will be handled with the type of professionalism and care you'd hope for. Having selected the very best couriers, we then persuade them to offer the very best rates, again dealing with what would otherwise be a difficult and time-consuming task on your part - there's no need for you to haggle because we've already done it, and as a result you'll be paying a price for your package delivery to Klang that you simply won't be able to match elsewhere.
Our website harnesses the latest in modern technology to keep the act of booking a Klang package delivery as quick and easy as it can possibly be - no lengthy and difficult forms to fill in, just a few simple online pages, which means the whole booking process is rendered a logical step-by-step process. Select your courier, choose from the likes of Economy Delivery, shipment protection or a host of other extras, and then send your thank you on its way in the form of a parcel delivery to Klang, which you know is going to express your gratitude in the fullest way possible.