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- Customs
- Documents Needed
- Restricted Goods
- Packing Advice
- Shipment Protection
- National Holidays
- FAQs
Customs Advice
The importation of certain products into a country is restricted in order to protect the economy and
safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has
regulatory authority.
We provide a shipping service only and Customs at the parcel's destination will determine whether any
charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the
discretion of local customs or governmental organisations and are out of our control.
If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs)
or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be
billed to the sender.
Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping
protection cover has been purchased.
Majority of parcels can be delivered door to door, once it has cleared customs at destination. However,
some countries have a door to airport service only. In those countries, the recipients may have to
present themselves to either Customs or the local courier's office to take possession of their
consignment.
We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules
can and do frequently change without prior notice or recourse.
World Customs Organisation
http://www.wcoomd.org/en/about-us/wco-members/customs-websites.aspx
Economic Operator Registration and Identification (EORI)
It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number
if they are VAT registered.
If you have any queries regarding the EORI application process then please visit the
HMRC
website.
Documents Needed
After you have paid for a shipping service to Malaysia, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to Malaysia is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to Malaysia, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
National Holidays
- 01/01/2024 - New year's day
- 01/02/2024 - Federal territory day
- 21/03/2024 - Anniversary of installation of sultan of terengganu
- 30/03/2024 - Birthday of sultan of kelantan
- 08/04/2024 - Birthday of the sultan of johor
- 15/04/2024 - Declaration of melaka as a historic state
- 19/04/2024 - Birthday of the sultan of perak
- 29/04/2024 - Birthday of sultan of terengganu
- 01/05/2024 - Labor day
- 07/05/2024 - Hari hol pahang
- 30/05/2024 - Harvest festival
- 01/06/2024 - Dayak festival
- 19/07/2024 - Birthday of yand di-pertuan besar of ng sembilan
- 31/08/2024 - National day
- 16/09/2024 - Malaysia day
- 25/12/2024 - Christmas day
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
You’ll always know exactly where your delivery to Johor Bahru is
Here at RapidParcel.com there’s really no such thing as a particularly important delivery to Johor Bahru, and that’s because we regard each delivery to Johor Bahru as being equally important. You could be a corporate customer organising bulk shipping or a person sending a Johor Bahru parcel delivery to a loved one; in your mind your package is vital, and we think exactly the same way. We firmly believe that the briefest look at our website will confirm this fact – the couriers we work with are tried and tested names that you’ll know and trust with your Johor Bahru shipping, and extra features such as comprehensive shipment protection offer even greater proof of the fact that your delivery is in the safest possible hands.
Johor Bahru is the second largest city in Malaysia, with only the capital Kuala Lumpur having a higher population. It is a vital national hub for tourism and commerce; its major industries include electronics, petrochemicals and shipbuilding. The city has close economic and social links with the nearby country of Singapore, with many factories and businesses in the city being owned by Singaporeans, and estimates state that up to 150,000 of the city’s residents travel to work in Singapore each day. The city also has strong travel links, both national and international, with a regional airport and the Tanjung Pelepas port, which is the biggest in the region.
Given its dynamic economy and strong infrastructure, it’s easy to imagine a growing call for Johor Bahru deliveries in the future, and RapidParcel.com is perfectly situated to meet that call.
Simplicity and choice
We’ve simplified our booking process to such a degree that both corporate and personal customers will value the ease with which they can organise a parcel delivery to Johor Bahru, whilst still offering the flexibility and range of choices that mean each shipment can be modified to meet your specific needs.
Detailed tracking
Whilst almost every courier company makes an offer to let their customers know when their Johor Bahru delivery has safely arrived, we don’t feel this alone is good enough. If you arrange a delivery via RapidParcel.com you’ll be able to visit our site and track the progress of whatever you’re shipping to Johor Bahru in and out of every depot along its journey. This, together with our regularly updated blog, means that you can access all the information necessary to be genuinely relaxed about and certain of the progress of your package delivery. Needless to say, the same is true for shipping across Malaysia, so you can keep the same virtual eye on a parcel delivery to Klang or a package that we’re delivering for you to Subang Jaya. We know we can trust our couriers, and our customers know they can trust us, but we think that trust can only be strengthened by giving the customer power to see what we can see. Gain peace of mind with our comprehensive package tracking system.
Then, when you are ready to book your next delivery, pop along to our Rapid Quote form. It is quick and simple to complete, with only the barest of questions needed to determine your requirements, then select from the carriers and services that are presented and priced before your very eyes.
