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- Map
- Customs
- Documents Needed
- Restricted Goods
- Packing Advice
- Shipment Protection
- FAQs
Customs Advice
The importation of certain products into a country is restricted in order to protect the economy and
safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has
regulatory authority.
We provide a shipping service only and Customs at the parcel's destination will determine whether any
charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the
discretion of local customs or governmental organisations and are out of our control.
If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs)
or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be
billed to the sender.
Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping
protection cover has been purchased.
Majority of parcels can be delivered door to door, once it has cleared customs at destination. However,
some countries have a door to airport service only. In those countries, the recipients may have to
present themselves to either Customs or the local courier's office to take possession of their
consignment.
We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules
can and do frequently change without prior notice or recourse.
World Customs Organisation
http://www.wcoomd.org/en/about-us/wco-members/customs-websites.aspx
Economic Operator Registration and Identification (EORI)
It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number
if they are VAT registered.
If you have any queries regarding the EORI application process then please visit the
HMRC
website.
Documents Needed
After you have paid for a shipping service to Italy, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to Italy is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to Italy, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
While much of what we're good at is achieved as a result of our size, and the fact that we've been doing this for over two decades, we don't ever let the scale of what we offer detract from our ability to provide the personal touch that can make the difference between a service which is merely satisfactory and one which is undeniably excellent. If you're a corporate customer who needs to make use of Genoa shipping on a regular basis, we think you'll appreciate this, particularly the knowledge that we care about your Genoa parcel delivery just as much as you do and that our dedicated support agents are always on hand to answer any concerns that you might have.
Genoa is one of Italy's leading economic centres, home to top Italian companies such as Edoardo Raffinerie Garrone and Ansaldo STS, and was recently ranked as being in fifth place for economic strength behind Rome, Milan, Turin and Naples. The seaport of Genoa is the largest in Italy, with good motorway links that make it easy for the goods imported to Genoa to be moved throughout the country. That's just one reason why many UK businesses might be interested in shipping to Genoa and, if they are, RapidParcel.com is the best courier comparison website for them to use.
Servicing both corporate and individual delivery needs
Although we're just as happy to handle a Genoa package delivery for an individual on a one-off basis, it's when we work with the unique demands of our corporate customers that our expertise and experience comes into its own. We know precisely what a business needs to make a package delivery to Genoa a simple everyday experience and we utilise the latest in technology and customer services to make sure that we meet this need. Our prices are driven down by our ability to negotiate the best deals on the market and corporate customers can make further savings by taking advantage of our special corporate rates, which mean that the more shipping to Genoa you do, the less each individual parcel delivery costs.
In saving you money you'll be relieved to note that we haven't cut any corners - our website features a bulk upload facility, which enables you to arrange multiple deliveries to multiple addresses at the same time, so that simultaneously making a package delivery to Genoa, a parcel delivery to Palermo and a package delivery to Milan isn't any more difficult than making a single shipment.
Any company wishing to make the most of our facilities should sign up for our free corporate account. In doing so you will be given the name and direct contact details of your own dedicated support agent who will be able to answer any of your questions, help you to arrange your shipments and be your first port of call if you have any problems. So if your business sends parcels to Genoa on a regular basis visit RapidParcel.com and review the benefits of using our corporate service.
Of course, we don't forget individuals in all of this as everyone gets access to the same excellent service from the same carriers and their packages are treated with the same dedication and care. Oh, and the discounts we have negotiated on your behalf are always among the best in the market.
So whether you are sending a little love to a family member or a care pack to a friend, the next time you need to book a courier, think RapidParcel.com
