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- Documents Needed
- Restricted Goods
- Packing Advice
- Shipment Protection
- FAQs
Customs Advice
The importation of certain products into a country is restricted in order to protect the economy and
safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has
regulatory authority.
We provide a shipping service only and Customs at the parcel's destination will determine whether any
charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the
discretion of local customs or governmental organisations and are out of our control.
If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs)
or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be
billed to the sender.
Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping
protection cover has been purchased.
Majority of parcels can be delivered door to door, once it has cleared customs at destination. However,
some countries have a door to airport service only. In those countries, the recipients may have to
present themselves to either Customs or the local courier's office to take possession of their
consignment.
We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules
can and do frequently change without prior notice or recourse.
World Customs Organisation
http://www.wcoomd.org/en/about-us/wco-members/customs-websites.aspx
Economic Operator Registration and Identification (EORI)
It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number
if they are VAT registered.
If you have any queries regarding the EORI application process then please visit the
HMRC
website.
Documents Needed
After you have paid for a shipping service to Italy, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to Italy is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to Italy, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
When we come to arrange shipping to Florence for a customer, we aim to make sure that it's as speedy and simple a process as possible. We appreciate that, whether you're sending a package to Florence for commercial reasons or sending a gift to a member of the family working overseas, you want to be able to complete the process in the shortest possible time, whilst still being certain that you get the highest level of service for the most value for money. The way in which we've developed our service means that we can combine excellence and convenience while still charging a reasonable rate.
The centre of the city of Florence has been declared a World Heritage Site by UNESCO, thanks to the proliferation of outstanding historical buildings, parks, gardens and squares know as piazzas. Millions of tourists every year are drawn to the city by its glorious architecture and pivotal role in the history of art; it is often seen as the birthplace of the Renaissance. Art galleries in the city include the Pitti Palace and the Uffizi, with the latter receiving over a million visitors a year alone. Although tourism is clearly the central economic driver of central Florence, the city also focuses on the manufacturing of goods such as jewellery, leather goods, shoes and high fashion clothing.
At RapidParcel.com we pride ourselves on being at the cutting edge of the shipping industry, utilising the latest and best technology to make the process of sending a parcel delivery to Florence as convenient as it possibly can be. Our website allows you to compare deals from several of the world's leading courier companies and choose the one that is the best for your Florence delivery needs. Having made your choice, the process of booking takes just a handful of simple steps.
Speeding up the booking process
Whether you're a corporate customer keen on minimising the time taken up by the chore of arranging a package delivery to Florence, or an individual hoping that shipping to Florence will be as straightforward as possible, you'll be able to take advantage of our 'auto-fill' feature. Using this feature, you can securely upload your email address book to our website, thus speeding up the addressing of your booking every time you need to send a parcel.
Of course, we can do this for multiple deliveries all over Italy, so a parcel delivery to Bologna and a package delivery to Genoa can be addressed just as quickly as your Florence parcel delivery. It's just one more example of RapidParcel.com using the best that technology has to offer in order to maximise the value and excellence of our service. One visit to our website is all it takes to find the best courier for your shipping to Florence and, once the package is on its way, you can use the website to check its progress though each stage of the journey - all further examples of technology being put at the service of our customers.
One more rather important piece of useful technology that we have developed for our customers is our Mobisite, our mobile optimised website which enables you to access our services from any mobile device no matter where you are. So you no longer need to be tethered to your desk to book the best couriers, simply log on to our Mobisite from your smartphone or tablet at the usual web address and search for the carrier that best suits your needs and budget.