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- Map
- Customs
- Documents Needed
- Restricted Goods
- Packing Advice
- Shipment Protection
- National Holidays
- FAQs
Customs
Shipment with inaccurate information will be subject to delays and possible penalties/fines. RUT (tax ID number) will be needed for clearance. All personal effects will have customs inspection.
DHL is able to clear personal effects if declared value is less than $1500 (USD50 + vat+ handling fee will apply). Customer may hire external broker.
Before sending your parcel to Chile, please make sure that none of the items in your parcels contravene the restrictions imposed by customs at destination.
Customs website: http://www.aduana.cl/
Documents Needed
After you have paid for a shipping service to Chile, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to Chile is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to Chile, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
National Holidays
- 29/03/2024 - Good friday
- 31/03/2024 - Easter day
- 01/05/2024 - Labour day / may day
- 21/05/2024 - Navyday
- 29/06/2024 - St. peter and st. paul
- 16/07/2024 - Our lady of mount carmel
- 15/08/2024 - Assumption of mary
- 18/09/2024 - National day
- 19/09/2024 - Army day
- 20/09/2024 - Extended national holiday
- 12/10/2024 - Columbus day
- 31/10/2024 - Reformation day
- 01/11/2024 - All saints' day
- 08/12/2024 - Immaculate conception day
- 25/12/2024 - Christmas day
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
Making a package delivery to Chile is all about trust - you're handing over something of importance to you, no matter its financial worth or whether it's a personal or a business item, and trusting that it will be in safe hands until it's handed over at the other end. At RapidParcel.com we appreciate this and know that the key to maintaining this level of trust is information. If you arrange a Chile parcel delivery through us you can monitor your parcel's movement every step of the way through our sophisticated online tracking. If you have a more relaxed attitude to your Chile shipping, but still want to know when your package has been delivered all you need to do is opt into the free SMS delivery confirmation when you make your booking.
Chile is a South American country which borders Peru, Argentina and Bolivia. It is seen as one of the more prosperous and stable nations in South America and, in 2010, became the first country in the continent to join the OECD (Organisation for Economic Co-operation and Development), alongside being a founder member of the United Nations and the Union of South American Nations. On the business front, the Global Competitiveness Report for 2009/10 named Chile as the thirtieth most competitive country in the world, the first in South America, well ahead of the likes of Brazil, Mexico and Argentina. The economy is driven in large part by a copper mining industry, which produces as much as a third of the world's copper output, with the manufacture of goods such as food, rubber goods and machinery also contributing.
We keep things simple when booking a courier
It could be that your package delivery to Chile is of a business nature, aiming to take advantage of the trade agreements Chile has signed with Europe and the rest of the world recently, or perhaps it's a personal gift which you're shipping to Chile, celebrating a birthday or family anniversary. Either way, we know that the key to arranging a successful parcel delivery is to keep the customer as fully informed as possible throughout the process. For all we know, this could be the first time you've had to arrange shipping to Chile, and so our website is set out clearly and simply, enabling first-time users to make informed choices with ease, and repeat business customers to cut down on the time and effort involved in arranging a Chile package delivery.
We don't assume that you know everything there is to know about international shipping, that's why we go out of our way to keep you fully informed. When you organise a package delivery to Chile, or to anywhere outside the EU, you can consult our website to stay abreast of the latest in customs guidance, and be aware of any rules that may impact upon your shipping to Chile. The ultimate responsibility for meeting these rules and regulations is the customer's but our commitment to detailing the latest changes both on our website and in the paperwork you'll receive after booking will make meeting your obligations so much easier.
Throughout our site you will find that we have done our best to present you with all the information you could need when booking a carrier through us. We show you all of the services and prices of our carriers upfront so you can select the one that best suits your needs; we offer advice about packing for safety, can provide shipment protection through one of the best providers in the sector and for business account holders, we have personal account managers who are there to answer any further questions you might have.
At RapidParcel.com we believe that information is the key to success, and we want your experience with us and our courier partners to be one that you'd be happy to repeat.
