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- FAQs
Customs Advice
The importation of certain products into a country is restricted in order to protect the economy and
safety of its citizens. The restrictions may be imposed by Customs or by any other agency which has
regulatory authority.
We provide a shipping service only and Customs at the parcel's destination will determine whether any
charges are payable on your package. All duties, taxes and/or quarantine fees applied are at the
discretion of local customs or governmental organisations and are out of our control.
If the addressee refuses to pay duties/taxes, the parcel may be held, returned (if allowed by Customs)
or destroyed, and additional costs may be incurred. As per Terms and Conditions, those charges will be
billed to the sender.
Please note, no shipping costs are recoverable for parcels held or destroyed, even if shipping
protection cover has been purchased.
Majority of parcels can be delivered door to door, once it has cleared customs at destination. However,
some countries have a door to airport service only. In those countries, the recipients may have to
present themselves to either Customs or the local courier's office to take possession of their
consignment.
We advise you to verify independently, all Customs, Governmental and Quarantine regulations. These rules
can and do frequently change without prior notice or recourse.
World Customs Organisation
http://www.wcoomd.org/en/about-us/wco-members/customs-websites.aspx
Economic Operator Registration and Identification (EORI)
It is now a requirement that all exporters sending freight outside of the E.U must have an EORI number
if they are VAT registered.
If you have any queries regarding the EORI application process then please visit the
HMRC
website.
Documents Needed
After you have paid for a shipping service to France, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to France is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to France, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
National Holidays
- 01/01/2024 - New year's day
- 01/05/2024 - Labor day
- 08/05/2024 - Liberation day
- 21/06/2024 - National music day (fęte de la musique)
- 11/07/2024 - La fete de la magdalene
- 14/07/2024 - Bastille day
- 19/07/2024 - Edgar degas' birthday
- 15/08/2024 - Assumption day
- 01/11/2024 - All saints` day
- 11/11/2024 - Armistice day
- 25/11/2024 - St. catherine's day
- 25/12/2024 - Christmas day
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
When your company is sending a delivery to Marseille, it’s imperative that you find the right courier partner to work with. Their Marseille shipping expertise will speak volumes about your ability to live up to your promises when dealing with clients, partners, contractors and manufacturers overseas. At RapidParcel.com we understand the importance of your company’s reputation and that is why we only offer courier services based on the quality of their performance.
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RapidParcel.com offers corporate clients an excellent resource for finding the fastest, most affordable, reliable and reputable hand-picked carriers for all their Marseille shipping needs. RapidParcel.com allows you to compare the world’s leading couriers’ offerings for your deliveries to Marseille side by side to determine which is right for you.
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If your Marseille shipping needs extend to more than one parcel being sent at once, you will be able to track their progress throughout their transportation from collection to delivery on a single page on our site. What’s more, even if you decide to use several carriers you can still track the progress of each one on that same page. This infinitely simplifies the monitoring of your Marseille shipping to make sure that all of those expecting your parcels receive them on time.
In fact, this multiple-package tracking service is available no matter where you are sending your parcels. RapidParcel.com is an international service, able to help you to find the best parcel delivery service to Paris, Lyon, or anywhere else for that matter, all of which can be viewed, booked, and tracked from our sophisticated site.
So if you’d like to find out who could handle your Marseille shipping and what they have to offer in terms of price and service, take a look at some examples of the pricing options for your package delivery to Marseille below then click on our booking button to see how your specific needs could be met.
