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- Map
- Customs
- Documents Needed
- Restricted Goods
- Packing Advice
- Shipment Protection
- National Holidays
- FAQs
Shipments delivered via Rapid Express Saver will not necessarily be delivered to the addressee personally. The Carrier may deliver a package to the addressee shown on the barcode label or to any other person appearing to have authority to accept delivery of the package on the addressee's behalf (such as persons at the same premises as the addressee or neighbours of the addressee). When shipping to residential address, if the drop off location is in a 'safe' area, then the courier driver will leave the parcel at your doorstep.
Customs
Personal effects consignments may be subject to import transaction fees and a charge for customs clearance processing prior to clearance. Expect clearance delays for up to 48 hours. Customer should fill out form 
B534 (UNACCOMPANIED PERSONAL EFFECTS STATEMENT) for personal effects older than 12 months and include with invoices to help with clearance.
New personal effects (or less than 12 months) declared on the B534 form will be held by AU Customs pending duty & GST payable. This duty/GST is separate to the $150 +10% GST personal effect Clearance Processing fee.
Before sending your parcel to Australia, please make sure that none of the items in your parcels contravene the restrictions imposed by customs at destination.
Customs website: http://www.customs.gov.au/
In addition to Customs, the Department of Agriculture, Fisheries and Forestry (DAFF) manages quarantine controls to minimise the risk of diseases entering the country.
http://www.daff.gov.au/
Download a customs form by clicking the link below:
B534
Documents Needed
After you have paid for a shipping service to Australia, you will be redirected
to a page where you can download and print out the relevant shipping labels, i.e
AWB (Courier Air Waybills - barcode) - Proforma or Commercial invoice - Address label.
The above documents are standard for any international shipment.
Please note, if additional documentation is required for the import of any particular item, it is the
customer's responsibility to provide them at destination.
Restrictions
Goods travelling by 'Cargo' are subject to different restrictions to those travelling as carry-on
luggage.
A shipment to Australia is deemed unacceptable if: it is classified as
hazardous material, dangerous goods, prohibited or restricted articles by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organisation) or other relevant organisation.
Many items which appear harmless in everyday use can pose danger on air transport and are consequently
forbidden for transport.
The following page displays a sampling of common prohibited and restricted goods.
http://www.rapidparcel.com/help/prohibited-items.php
Packing Advice
Your parcel must be boxed and well packaged. This will reduce the risk of damage to any item during
transit or any associated automated distribution process.
Please be aware the item is not taken by hand from collection to destination and will visit many sorted
facilities on its journey. For that reason, you need to protect the items to ensure they make it from A
to B safely.
The following packaging guidelines are recommendations to assist you in packaging your shipment:
http://www.rapidparcel.com/help/packing-advice.php
Shipment Protection
When you book a shipping service to Australia, you will be able to choose an
appropriate level of cover for your shipment. We offer enhanced parcel protection for up to £2000
for a small additional fee.
If you do not purchase enhanced Shipment Protection, your shipment will be only covered to a maximum
value of £50 as per the limited liability set out in our
Terms & Conditions and subject to your
parcel passing minimum packaging requirements.
Please note that the declared value for customs purposes is not related to the declared value selected
for Shipment Protection. We encourage all customers to purchase shipment protection cover for loss or
damage.
National Holidays
- 01/01/2024 - New years day
- 26/01/2024 - Australia day
- 28/01/2024 - Australia day obeserved
- 04/03/2024 - Labour day (western australia)
- 11/03/2024 - adelaide cup (south asutralia)
- 11/03/2024 - Eight hours day (tasmania)
- 29/03/2024 - Good friday
- 30/03/2024 - Easter saturday
- 31/03/2024 - Easter day
- 01/04/2024 - Easter monday
- 02/04/2024 - Easter tuesday (tasmania)
- 25/04/2024 - Anzac day
- 06/05/2024 - May day (northern territory)
- 03/06/2024 - Western australia day
- 10/06/2024 - Queen's birthday (all except wa)
- 14/08/2024 - Royal national agricultural show day queensland
- 30/09/2024 - Queen's birthday - western australia
- 07/10/2024 - Labour day (queensland, south australia, australian capital territory, new south wales)
- 04/11/2024 - Recreation day (tasmania)
- 05/11/2024 - Melbourne cup day
- 25/12/2024 - Christmas day
- 26/12/2024 - Boxing day
FAQs
We have a detailed and comprehensive Help Section here. If you cannot find
the answer or advice you are looking for there, please use our enquiry form
If you’re planning a package delivery to Newcastle, Australia, and you want peace of mind on every aspect of the service – from the promise of a delivery date to the price you pay and the security of the payment method offered – then RapidParcel.com is the perfect website to come to.
Newcastle, in New South Wales, is the world’s biggest coal exporting harbour and the region as a whole is heavily dependent on coal to drive its economy. The boom in coal prices throughout the last decade has led to a great deal of investment in the Newcastle area, developing it as a major focal point for the export of coal to Asian markets. This investment is set to continue in the next decade, ensuring that the demand for Newcastle shipping is only going to grow in the immediate future.
Premium service for affordable rates
When arranging a package delivery to Newcastle, customers will want to be certain that the courier they’re using is one who can be trusted to look after their precious package and ensure that it reaches its intended destination. In the past this might have entailed tracking down a courier and researching their reputation for the sake of reassurance. At RapidParcel.com, however, we’ve done all this for you. Our couriers are all universally recognised as the best around, and the 25 years of experience we have working with them has confirmed to us the level of service they’re capable of offering time after time. This means that you can book your Newcastle shipping with the confidence that you’ll be receiving a premium level of service.
The fact that we’re a web-based service has enabled us to simplify and streamline the process of booking a parcel delivery to Newcastle to a previously undreamed of degree, with a few easy to follow web pages taking the place of what would once have been reams of complicated and tedious form filling.
Secure payment processes
With our customers well and truly in mind, we have also put much consideration into the security of the payment methods we employ. So now, when you are booking your Newcastle shipping, you can gain peace of mind from the fact that we use WorldPay, one of the best known and most trusted payment processors on the internet. Every day they process millions of payments all over the world, and each of these transactions is subject to over 50 individual checks. That’s why you can be certain that, when you book your Newcastle shipping, your personal details will be treated with the same care and professionalism as your parcel while in transit with our courier partners.
The same high standards apply to everything we do, whether it’s handling a parcel delivery to Sunshine Coast, arranging a Canberra package delivery, or shipping to anywhere in Australia, you can make the booking, then sit back and relax while we do all the legwork for you.
RapidParcel.com and our carrier partners are dedicated to offering only the finest service. So, even though we offer massively discounted rates, thanks to our exceptional relationships with our courier partners, there will never be any degradation in our service. In other words, same service, lower prices every time.
