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TERMS & CONDITIONS

16.7 The charges for the provision of the Services in respect of your Package as stated at the time of your ordering the Services through our Website include provision for simple customs clearance formalities and we reserve the right to charge an extra administration fee where time-consuming excessive customs clearance work is needed to enable us to deliver your Package to the addressee. Further charges (which shall also be "Additional Charges") may be applied in some countries for complex customs clearance activities and these include but are not limited to Packages that require:
16.7.1 formal customs entries involving more than three different commodities;
16.7.2 customs bonds or the need to deliver goods under a customs bond;
16.7.3 temporary import facilities; and/or
16.7.4 clearances involving a government department other than the customs authority.

16.8 We or the Carrier may in some countries make advance payments of import duty, taxes or penalties or have to post bond on behalf of the addressee and where this additional service is provided a local administration fee will be charged to the addressee and you will be liable to pay this charge (which shall also be "Additional Charges") to us on demand and we shall be entitled to seek payment from you as aforesaid if he or she does not pay us.

16.9 Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation.

16.10 In the event that we become aware that a Package exceeds the maximum permissible value under these terms and conditions, then, in addition to the otherwise applicable rates and charges and any other remedies under these terms and conditions, an additional carriage charge equivalent to 5% of the value of the Package in excess of that maximum permissible value is applicable (which shall also be an "Additional Charge").

16.11 Upon our first request you will provide a proper guarantee for any of the duties, taxes, penalties, storage charges or any other expenses set out in this Clause in such form and from such person as we shall reasonably require.


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